01How to request account deletion

To request deletion of your account and associated data, send an email to:

gamesupport@amlogapps.com

Please include the following details in your request:

  • User nameYour in-game display name or username
  • Registered email address or phone numberThe email or phone linked to your account
  • App / game namee.g. Santa On The Run, Split Speed, Mirror Bound
  • User IDIf available — found in the app's profile or settings screen

02What data will be deleted

Upon successful verification of your identity, the following data will be permanently deleted:

  • User profile information
  • Gameplay progress and account data
  • Reward / wallet information
  • Device-linked account information
  • In-app preferences and settings

03Data that may be retained

Certain information may be retained temporarily for legitimate purposes:

  • Fraud prevention
  • Legal compliance
  • Financial or transaction verification
  • Security and dispute resolution purposes

Such retained data will be securely deleted after the required retention period has elapsed.

04Processing time

Account deletion requests are typically processed within:

7 business daysAfter identity verification

You will receive a confirmation email once your account has been successfully deleted.

05Contact us

If you have any questions regarding account deletion, data privacy, or need further assistance, our support team is here to help: gamesupport@amlogapps.com.

Amlog Apps Private Limited — independent mobile game studio, Chennai, Tamil Nadu, India.